Get Medical Advice 24/7
With eConsult patients can check their symptoms anytime, anywhere, and receive on the spot medical advice and treatment guidance, be it in the middle of the night or at their desk during the working day.
Get The Answer Sooner
eConsult effectively reduces the time to a successful patient outcome by educating patients on how to self-manage their symptoms at home and signposting them to the most suitable services that can provide effective treatment solutions.
Capture Critical Illness Earlier
eConsults online consultation form red flags any time critical or serious medical symptoms so patients can quickly seek out the urgent care and attention they need, without compromising their health waiting for a face-to-face appointment.
Feel More Satisfied
In pilot studies eConsult received a 95% satisfaction rate from the patients who used the service as part of their general practice’s trial, helping to significantly improve patient doctor relations and increase confidence in primary care.
Diagnosis Without Leaving Your Desk
With eConsult patients are able to have their symptoms remotely assessed by their own family GP without the need to visit the surgery in person, negating the need to take time off work or use precious holiday days for the sake of a 10-minute consultation.
eConsult can be accessed via our Home page.
Approximately a week after an e-Consultation all patients will be asked to complete a satisfaction survey, this feedback is really important to the practice and we ask all patients to complete it. Many thanks
NB: This service is intended for our patients who are in the UK at the time of using e-Consult – and not those who are overseas for any reason. The practice regrets that it cannot offer telephone or email consultations to patients who are outside of the UK, and for legal reasons we are not in a position to deal with any clinical issues involving patients who are abroad. If you are travelling abroad, you should ensure that you have adequate medical/travel insurance. In the event that you require medical assistance, you should seek a local service and inform your insurance company as appropriate. On return from your travels, please do not hesitate to contact the surgery if you need further assistance and bring any relevant medical information relating to the episode with you. If you’re travelling in Europe, apply for a free European Health Insurance Card (EHIC) which may give you access to reduced cost medical treatment in Europe. For more general information about healthcare abroad, go to the NHS UK website (www.nhs.uk ) and search for ‘healthcare abroad.’