Patient Participation Group

The PPG or Patient Participation Group is a partnership collaboration between a group of patients, carers and practice staff who meet to improve the service of the practice.

A copy of the group's Terms of Reference, PPG Confidentiality Policy and meeting minutes are available below.

The group is limited to twenty members. It aims to be representative of the patients of the Practice and have the necessary skills to carry out its purpose. As a result, the PPG is not able to accept all applications for membership.

Please read this role description before applying.

If you are interested in joining the group, please complete the registration form

PPG Application Form

What is a PPG for?

A PPG will:

Promote good relations and two-way communication between patients and the practice
Provide feedback on patient experience, current procedures and proposed developments
Act as ambassadors for the practice
Support improvements to services and facilities, acting as a sounding board for staff
Improve communication and be actively involved with patient surveys
Offer practical support to the practice and patients
Respresent patient interests and influence local health and social care provision
Help the Practice with promoting good healthcare
Help inform patients about the local area
Share information through quarterly newsletters and the practice website
Speak to the Practice on patients' needs, concerns, and medical interests
Support the practice

PPGs are not:

A forum for complaints
A way of seeking medical advice
A time consuming commitment

How do PPGs work?

PPGs will meet usually on a quarterly basis in person.
The PPG will usually by run jointly by the practice and the PPG group.
They will look at patient feedback from different sources available such as surveys, Friends & Family Test response data, complaints and compliments.
They will be consulted and asked for their opinion on changes that will affect patients.

If you wish to contact the PPG please email [email protected]

Clinical and administrative queries should not be sent to this inbox as the PPG do not have access to medical records or patient information outside what is chosen to be shared through this email address.

Any clinical or administrative queries, including complaints and compliments please contact the practice reception team.

General feedback is welcomed by the PPG; however, they are unable to respond to or investigate complaints on the practice's behalf.